At Sandstone Chiropractic, we’ve always believed that exceptional patient care goes far beyond the adjustment table. Our philosophy centers on a fundamental truth that research consistently validates: when patients are actively engaged in their care and feel truly heard by their healthcare providers, compliance rates soar and long-term outcomes dramatically improve[1][2]. This understanding has shaped everything we do, from our initial consultations to our comprehensive follow-up protocols.
The Sandstone Difference: Communication That Transforms Care
“We love skeptics,” says Dr. Tony DeRamus, founder of Sandstone Chiropractic. “I still remember the concerns and apprehension I had when I went to the chiropractor for the first time. So we make it a point to explain everything in advance, answer questions and attempt to over communicate. Patients appreciate that.”[3]
This commitment to transparent communication isn’t just good bedside manner—it’s evidence-based medicine in action. Research shows that patients who understand their treatment rationale, feel heard during consultations, and participate in collaborative goal-setting are significantly more likely to follow through with care recommendations[4]. At Sandstone, we’ve built our entire practice philosophy around these principles.
Our approach emphasizes collaboration and education, providing clear, actionable care recommendations while working alongside patients to create plans that align with their health goals[5]. We understand that patients who actively engage in their care often experience the most significant and lasting improvements, which is why we encourage a proactive mindset where lifestyle choices play a crucial role in achieving optimal health[5].
Beyond Traditional Chiropractic: Comprehensive Diagnostic Excellence
Unlike many practices that rely on standardized, one-size-fits-all approaches, Sandstone Chiropractic utilizes advanced diagnostic tools like X-rays to ensure we have a complete picture of each patient’s health before initiating treatment[6]. This meticulous approach allows us to develop customized treatment plans that incorporate a range of advanced therapies, ensuring that patients receive the most effective and appropriate care for their specific conditions[6].
Our diagnostic process identifies hidden issues such as misalignments and fractures early, ensures the safety of every adjustment by avoiding treatments that could worsen undiagnosed conditions, and allows us to tailor treatment plans that address the root cause of pain rather than just symptoms[6].
The Technology Advantage: TrackStat Integration
While our communication-first philosophy forms the foundation of patient engagement, we recognize that systematic tracking provides the structure needed to maintain that engagement over time. That’s why Sandstone Chiropractic has integrated TrackStat’s advanced patient tracking system into our practice management approach.
TrackStat serves as a comprehensive CRM program that allows us to keep track of our patients in real-time, enabling us to catch trends—both positive and negative—versus retroactively discovering major issues[7]. This proactive approach to patient management has eliminated many of the spreadsheets we previously used and has significantly increased our doctors’ compliance with reviewing their statistics and patient management protocols[7].
Real-Time Patient Engagement and Retention
The integration of TrackStat’s automation capabilities has revolutionized how we maintain patient relationships. The system provides automated appointment reminders, personalized messaging, and seamless communication tools that ensure patients feel engaged and well-informed throughout their healthcare journey[8]. This level of consistent communication not only improves patient satisfaction but also strengthens our practice’s reputation and drives growth[9].
TrackStat’s advanced scheduling system incorporates intelligent algorithms that optimize appointment distribution, ensuring smooth patient flow throughout the day while preventing overbooking and minimizing wait times[10]. This technological sophistication translates directly into a more positive patient experience and increased practice efficiency.
Data-Driven Care Decisions
The comprehensive reporting capabilities provided by TrackStat offer valuable insights into patient engagement patterns, treatment effectiveness, and overall practice performance[11]. These analytics help us make data-driven decisions to optimize our care strategies, identify patients who may be at risk for non-adherence, and allocate resources more effectively[11].
By standardizing our data collection methods through TrackStat, we ensure that patient information is collected uniformly across all touchpoints, improving the reliability of our patient data and enabling better comparison and analysis for more accurate treatment planning[11].
Measurable Results Through Integrated Care
The combination of Sandstone’s communication-focused philosophy and TrackStat’s advanced tracking capabilities has produced measurable improvements in patient outcomes. Our patients consistently report higher satisfaction levels, improved compliance with treatment recommendations, and better long-term health outcomes.
As Jennifer from The Woodlands shared about our diagnostic approach: “I was nervous about being adjusted without knowing if something was wrong, but the X-rays gave me confidence that my treatment would be safe and effective.”[6] This confidence, combined with our systematic tracking of patient progress, creates an environment where successful outcomes become the natural result rather than a fortunate accident.
The Future of Chiropractic Care
At Sandstone Chiropractic, we believe the future of healthcare lies in the seamless integration of compassionate, evidence-based communication with sophisticated tracking and management systems. By combining our commitment to patient education and engagement with TrackStat’s powerful automation and analytics capabilities, we’re able to deliver personalized care that not only addresses immediate symptoms but also builds a foundation for long-term wellness.
This integrated approach allows us to catch potential issues before they become problems, maintain consistent communication with our patients throughout their care journey, and continuously refine our treatment protocols based on real-world outcomes data. The result is a practice that truly empowers patients to take charge of their health while providing the technological infrastructure to support that empowerment effectively.
For healthcare providers ready to elevate their patient care standards, the combination of patient-centered communication and comprehensive tracking systems like TrackStat provides the foundation for transformative improvements in both patient satisfaction and clinical outcomes.
*To learn more about how advanced patient tracking can enhance your practice’s effectiveness, visit [TrackStat.org](https://trackstat.org) and discover the difference that integrated patient management can make.*
Sources
[1] Work work.practice_management
[2] Work work.patient_communication
[3] Tony DeRamus, DC https://sandstonechiropractic.com/team/tony-deramus/
[4] Work work.healthcare_experience
[5] The Sandstone Way https://sandstonechiropractic.com/the-sandstone-way/
[6] Personalized Care vs. Chain Chiropractic Clinics: The Sandstone … https://sandstonechiropractic.com/blog/personalized-care-vs-chain-chiropractic-clinics-the-sandstone-difference/
[7] TrackStat – Automate Patient Tracking https://www.trackstat.org
[8] Transforming Patient Management with TrackStat https://www.trackstat.org/building-a-strong-online-presence-for-physical-therapy-centers/
[9] Patient Tracking Software For Specialty Hospitals https://www.trackstat.org/patient-tracking-software-for-specialty-hospitals/
